Terms of Use

Last updated: October 23, 2026

Agreement to terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Realivor ("Company", "we", "us" or "our"), concerning your access to and use of the https://realivor.com website as well as any other media form, media channel or mobile website related, linked or otherwise connected thereto (collectively, the "Site"). By accessing the Site, you confirm that you have read, understood and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. Your continued use of the Site after revised Terms of Use are posted means you accept the changes.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or would subject us to any registration requirement within such jurisdiction or country. Those who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws.

The Site is not tailored to comply with industry-specific regulations (such as HIPAA or FISMA), so if your interactions would be subject to such laws, you may not use this Site. You may not use the Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use the Site.

Our services

Realivor helps real estate agents, brokers and teams get booked appointments with buyers. The specific scope, deliverables, fees and refund terms of any engagement are set out in a separate written agreement between you and Realivor. If that agreement conflicts with these Terms of Use, the agreement prevails for the services it covers.

Intellectual property rights

Unless otherwise indicated, the Site is our proprietary property, and all source code, databases, functionality, software, website designs, audio, video, text, photographs and graphics on the Site (collectively, the "Content") and the trademarks, service marks and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and other intellectual property rights. The Content and the Marks are provided on the Site "AS IS" for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed or otherwise exploited for any commercial purpose whatsoever without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

User representations

By using the Site, you represent and warrant that: (1) you have the legal capacity and agree to comply with these Terms of Use; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (4) you will not use the Site for any illegal or unauthorized purpose; and (5) your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current or incomplete, we have the right to refuse any and all current or future use of the Site (or any portion thereof).

Prohibited activities

You may not access or use the Site for any purpose other than that for which we make it available. As a user of the Site, you agree not to:

Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from us.
Trick, defraud or mislead us and other users, especially in any attempt to learn sensitive account information such as passwords.
Circumvent, disable or otherwise interfere with security-related features of the Site.
Disparage, tarnish or otherwise harm, in our opinion, us and/or the Site.
Use any information obtained from the Site to harass, abuse or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Site in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorized framing of or linking to the Site.
Upload or transmit viruses, Trojan horses or other material that interferes with any party's uninterrupted use and enjoyment of the Site.
Engage in any automated use of the system, such as using scripts, data mining, robots or similar data gathering and extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person.
Interfere with, disrupt or create an undue burden on the Site or the networks or services connected to the Site.
Harass, annoy, intimidate or threaten any of our employees or agents.
Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site.
Copy, adapt, decipher, decompile, disassemble or reverse engineer any of the Site's software, including HTML and JavaScript.
Use the Site to collect names, phone numbers or email addresses for the purpose of sending unsolicited messages.
Use the Site or its Content as part of any effort to compete with us or for any other revenue-generating endeavor.

Submissions

Any information you submit through the Site, for example when you book a call, is handled according to the Privacy Policy below. You acknowledge and agree that any questions, comments, suggestions, ideas or feedback regarding the Site or our services ("Submissions") are non-confidential, and that we may use them for any lawful purpose without acknowledgment or compensation to you. You warrant that any Submissions are original with you or that you have the right to submit them.

Third-party websites and content

The Site may contain links to other websites ("Third-Party Websites") as well as content belonging to or originating from third parties ("Third-Party Content"), including our scheduling and video providers. Such Third-Party Websites and Third-Party Content are not investigated, monitored or checked for accuracy, appropriateness or completeness by us, and we are not responsible for them, including their privacy practices. If you decide to leave the Site and access Third-Party Websites or use Third-Party Content, you do so at your own risk, and these Terms of Use no longer govern. You shall hold us harmless from any losses sustained by you or harm caused to you relating to any Third-Party Content or any contact with Third-Party Websites.

Site management

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use; (3) refuse, restrict access to, limit the availability of or disable any portion of the Site; and (4) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate its proper functioning.

Privacy

We care about data privacy and security. Please review our Privacy Policy further down this page. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Site and some of our service providers are hosted in the United States. If you access the Site from another region, you agree to have your data transferred to and processed in the United States, with the safeguards described in the Privacy Policy.

Term and termination

These Terms of Use remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES) TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION.

Modifications and interruptions

We reserve the right to change, modify or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We have no obligation to update any information on the Site. We cannot guarantee the Site will be available at all times; we may experience hardware, software or other problems or need to perform maintenance, resulting in interruptions, delays or errors. You agree that we have no liability whatsoever for any loss, damage or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance.

Governing law

These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles.

Dispute resolution

Informal negotiations. To expedite resolution and control the cost of any dispute, controversy or claim related to these Terms of Use (each a "Dispute"), you and we agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one party to the other.

Binding arbitration. If the parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved through binding arbitration in the Netherlands. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT. The arbitration may be conducted in person, through the submission of documents, by phone or online. In no event shall any Dispute related to the Site be commenced more than one (1) year after the cause of action arose.

Restrictions. Any arbitration shall be limited to the Dispute between the parties individually. To the full extent permitted by law, no arbitration shall be joined with any other proceeding, and there is no right or authority for any Dispute to be arbitrated on a class-action basis or brought in a representative capacity.

Exceptions. Disputes concerning intellectual property rights, allegations of theft, piracy, invasion of privacy or unauthorized use, and claims for injunctive relief are not subject to the above provisions and may be brought before the competent court in the Netherlands.

Corrections

There may be information on the Site that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions and to change or update the information on the Site at any time, without prior notice.

Disclaimer

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE'S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE. RESULTS DESCRIBED ON THE SITE VARY BY MARKET, PRICE RANGE AND HOW QUICKLY YOU FOLLOW UP WITH BUYERS, AND NOTHING ON THE SITE IS A PROMISE OF CLOSINGS OR INCOME.

Limitations of liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. SOME LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE MAY NOT APPLY TO YOU.

Indemnification

You agree to defend, indemnify and hold us harmless, including our affiliates and all of our respective officers, agents, partners and employees, from and against any loss, damage, liability, claim or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your use of the Site; (2) your breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; or (4) your violation of the rights of a third party, including intellectual property rights.

User data

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site and our services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you waive any right of action against us arising from any such loss or corruption.

Electronic communications, transactions and signatures

Visiting the Site, sending us emails and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures and other communications we provide to you electronically, via email, text message and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE.

Miscellaneous

These Terms of Use and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us regarding the Site. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay or failure to act caused by any cause beyond our reasonable control. If any provision of these Terms of Use is determined to be unlawful, void or unenforceable, that provision is deemed severable and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site.

Contact us

To resolve a complaint regarding the Site or to receive further information regarding its use, contact us at:

Realivor
Helmond, the Netherlands
Registered with the Dutch Chamber of Commerce (KvK) under number 90005597
Email: [email protected]
Phone: (656) 226-5110

SMS Terms

Program: Realivor sends text messages about appointment scheduling, appointment reminders, and follow-up on inquiries you made with us or with the real estate agent we work for.
Opt-in: you only receive texts after you have given us your phone number and agreed to be contacted, for example by filling in a form or booking an appointment.
Frequency: message frequency varies.
Cost: message and data rates may apply.
Opt-out: reply STOP at any time to stop receiving messages. You will receive one final message confirming you have been unsubscribed.
Help: reply HELP or email [email protected].
Carriers are not liable for delayed or undelivered messages.

See our Privacy Policy for how we handle your information. Mobile opt-in data is never shared with third parties for marketing purposes.

Text messaging privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Information sharing with subcontractors in support services, such as customer service or the phone provider that delivers our messages, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP. Reply HELP for help. Message and data rates may apply. Message frequency varies.

Privacy Policy

This privacy policy sets out how Realivor uses and protects your personal data.

1. Important information and who we are

This privacy policy gives you information about how Realivor collects and uses your personal data through your use of this website, including any data you may provide when you purchase a service from us.

This website is not intended for children and we do not knowingly collect data relating to children.

Realivor is the controller and responsible for your personal data (referred to as "Realivor", "we", "us" or "our" in this privacy policy). If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details in section 10.

2. The types of personal data we collect about you

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you, grouped as follows:

Identity Data includes first name, last name, any previous names, username or similar identifier, title, date of birth and gender.
Contact Data includes billing address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
Technical Data includes IP address, login data, browser type and version, time zone setting and location, operating system and platform, device ID and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases made by you, your interests, preferences, feedback and survey responses.
Usage Data includes information about how you use our website and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

We also collect, use and share aggregated data such as statistical or demographic data, which is not personal data as it does not directly or indirectly reveal your identity.

3. How is your personal data collected?

Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us by post, phone, text message, email or otherwise. This includes personal data you provide when you apply for our services, subscribe to our services, request marketing to be sent to you, or give us feedback or contact us.

Automated technologies or interactions. As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions and patterns, using cookies, server logs and similar technologies.

Third parties or publicly available sources. We receive Technical Data from analytics providers such as Google and Meta, advertising networks such as ClickFunnels and Hyros, and scheduling providers such as Calendly, all based outside the EEA. Contact, Financial and Transaction Data is collected from providers of technical, payment and delivery services based both inside and outside the EEA.

4. How we use your personal data

The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following:

Performance of a contract with you: where we need to perform the contract we are about to enter into or have entered into with you.
Legitimate interests: where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and give you the best and most secure experience. We do not use your personal data where our interests are overridden by the impact on you.
Legal obligation: where it is necessary for compliance with a legal obligation that we are subject to.
Consent: where we have obtained your active agreement to use your personal data for a specified purpose.

Purpose	Type of data	Legal basis
To register you as a new client	Identity, Contact	Performance of a contract
To process and deliver services, manage payments and fees, and collect money owed to us	Identity, Contact, Financial, Transaction	Performance of a contract; legitimate interests (to recover debts)
To manage our relationship with you, including notifying you of changes and handling requests, complaints and queries	Identity, Contact, Profile	Performance of a contract; legal obligation; legitimate interests
To administer and protect our business and this website	Identity, Contact, Technical	Legitimate interests; legal obligation
To deliver relevant website content and advertisements and measure their effectiveness	Identity, Contact, Profile, Usage, Marketing and Communications, Technical	Legitimate interests
To use data analytics to improve our website, services and client experience	Technical, Usage	Legitimate interests
To send you relevant marketing communications	Identity, Contact, Technical, Usage, Profile, Marketing and Communications	Consent
To carry out market research through voluntary surveys	Identity, Contact, Profile	Legitimate interests

Direct marketing

You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out.

Third-party marketing

We will get your express consent before we share your personal data with any third party for their own direct marketing purposes.

Opting out

You can ask us to stop sending you marketing communications at any time by following the opt-out links in any marketing message, by replying STOP to any text message, or by contacting us. You will still receive service-related communications that are essential for providing our services to you.

Cookies

For more information about the cookies we use and how to change your cookie preferences, please email [email protected].

5. Disclosures of your personal data

We may share your personal data where necessary with the following parties, for the purposes set out above:

Hyros, Meta and Google, for advertisement tracking
Slack, for internal communication with team members
Zapier, for automations between software
DocuSign, for clients to sign our Terms and Conditions
Payfunnels and Stripe, for processing and storing payment details
ActiveCampaign, for email marketing
Skool.com, for hosting our services
HighLevel (LeadConnector), for our CRM, phone calls and text messages
sub-contractors who assist us in providing our services

We may also share data with third parties to whom we may sell, transfer or merge parts of our business. We require all third parties to respect the security of your personal data and to treat it in accordance with the law, and we only permit them to process it for specified purposes and in accordance with our instructions. The SMS commitments at the top of this page apply in all cases.

6. International transfers

We may transfer your personal data to service providers outside the EEA. Whenever we do, we ensure a similar degree of protection by only transferring to countries deemed adequate by the European Commission, or by using Standard Contractual Clauses approved by the European Commission.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to those who have a business need to know, and they are subject to a duty of confidentiality. We have procedures to deal with any suspected data breach and will notify you and any applicable regulator where we are legally required to do so.

8. Data retention

We only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including any legal, regulatory, tax, accounting or reporting requirements. By law we keep basic information about our clients for six years after they cease being clients, for tax purposes. In some circumstances you can ask us to delete your data, see section 9 of this Privacy Policy.

9. Your legal rights

Under data protection law you have the right to request access to your personal data, request correction, request erasure, object to processing, request restriction of processing, request transfer of your data, and withdraw consent at any time. You also have the absolute right to object at any time to processing of your data for direct marketing.

You will not usually have to pay a fee to exercise these rights. We may need to confirm your identity before responding. We try to respond to all legitimate requests within one month.

10. Contact details

If you have any questions about this privacy policy or want to exercise your rights, email [email protected].

11. Complaints

You have the right to make a complaint at any time to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, www.autoriteitpersoonsgegevens.nl). We would appreciate the chance to deal with your concerns first, so please contact us in the first instance.

12. Changes to this policy

We keep this privacy policy under regular review. Please keep us informed if your personal data changes during your relationship with us.

13. Third-party links

This website may include links to third-party websites, plug-ins and applications. We do not control these websites and are not responsible for their privacy statements.